Legal

Privacy Policy

Last updated: 4 June 2026

This Privacy Policy explains how personal data is collected, used, and protected when you visit contextzero.ai (the "Site") or contact us, and sets out your rights under the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") and Spanish data protection law (Organic Law 3/2018, "LOPDGDD").

1. Who we are (Data Controller)

Renata Amare
NIF / Tax ID: ESZ0271402F
Calle Alejandro Dumas 17, Oficinas, 29004 Málaga, Spain
Email: privacy@contextzero.ai

Context Zero™ is a brand operated by the above data controller. For any privacy-related request, contact us at the email above.

2. What data we collect

Information you provide

When you submit an application or contact form, or email us, we may collect: your name, business email address, company name, role/job title, company size, and the content of your message or application.

Information collected automatically

If — and only if — you give consent via our cookie banner, our analytics provider collects limited technical data: pages viewed, approximate (city-level) location, device and browser type, and how you reached the Site. See our Cookie Policy for details. No analytics cookies are set until you accept.

3. Why we use your data and our legal basis

PurposeLegal basis (GDPR Art. 6)
Responding to enquiries and assessing Diagnostic applications, including pre-contractual stepsPerformance of a contract / steps prior to a contract — Art. 6(1)(b); and our legitimate interest in evaluating fit — Art. 6(1)(f)
Analytics to understand and improve the SiteYour consent — Art. 6(1)(a)
Sending our newsletter (only if you subscribe)Your consent — Art. 6(1)(a)
Meeting legal, accounting, and regulatory obligationsLegal obligation — Art. 6(1)(c)

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Who we share data with

We do not sell your personal data. We share it only with service providers (processors) that help us operate, each bound by a data processing agreement and acting on our instructions:

We work only with providers that offer appropriate data protection guarantees. This list reflects our current service providers and may be updated as our tools change; an up-to-date list is available on request at privacy@contextzero.ai. We may also disclose data where required by law or to competent authorities.

5. International transfers

Some of the providers above are based in the United States. Where personal data is transferred outside the European Economic Area, the transfer is protected by appropriate safeguards under the GDPR — typically the European Commission's Standard Contractual Clauses and/or the provider's certification under the EU–US Data Privacy Framework. You may request a copy of the relevant safeguards by contacting us.

6. How long we keep your data

We keep personal data only as long as necessary for the purpose it was collected: enquiry and application data for the duration of our assessment and any resulting relationship, and thereafter as required to meet legal and accounting obligations. Analytics data is retained according to the periods set in our analytics tool. Newsletter data is kept until you unsubscribe.

7. Your rights under the GDPR

You have the right to:

To exercise any of these rights, email privacy@contextzero.ai. We will respond within one month.

Right to lodge a complaint. If you believe your data has been handled unlawfully, you may complain to the Spanish supervisory authority:

Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6, 28001 Madrid, Spain
www.aepd.es

8. Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard your information.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent version. Material changes will be communicated where appropriate.

10. Contact

For any question about this policy or how we handle your data, contact privacy@contextzero.ai.